Terms of Service

PURCHASING A DESIGN PACKAGE WITH STUDIO FOUR SIGNIFIES THAT YOU HAVE READ AND AGREE TO THE BELOW TERMS OF SERVICE.

✓ You are familiar with Studio Four’s design aesthetic and feel that it is a fit for your home and style preferences.

✓ If purchasing a FULL room design, your budget is at least $8,000 or greater to ensure ample budget for high quality pieces in the room. We can discuss budget levels on our call.

✓ For our virtual design packages design packages, you are aware that you have 5 business days post initial design delivery for unlimited revisions with your designer. After 5 business days, I am happy to continue making changes but will charge a $50 fee per item to continue to resource.

✓ For our virtual design packages, you are prepared to bring the space to life post design delivery due to the nature of online shopping and risk associated with items going out of stock. Resourcing fees due to items going out of stock (outside of the 5 day post design delivery window) are $50 per item.

✓ If you would like to secure your package but are not ready for Studio Four to start designing, please email me to let me know your desired time frame.

✓ Due to our accommodating revision policy, we do not offer refunds after the design phase has been started.

✓ Purchasing your virtual design package will place you into Studio Four’s design queue. Turn around times in getting started can vary, but are currently around 1-3 weeks. Once I begin your design, you will be notified via email.

✓ For our virtual design packages, typical correspondence will take place via email as this is a virtual service. Phone calls and video chats will be conducted on an as needed basis, but are typically not needed or a part of the design service.

✓ I have not and cannot see every item that I recommend in person. I use my design expertise and known quality vendors along with reviews to ensure high quality items that will fit within your design and budget. Items can always appear different than expected in real life than online or in your design. This is an associated risk with online design. I will help you to facilitate a suitable replacement if this does happen.

✓ Studio Four often shares client designs on social media. Please let me know upfront if you prefer your designs not be shared with others.

✓ Initial package purchase values are honored for 6 months from the date of purchase. Your project must be started within 6 months to honor the original purchase value. If prices have increased before the project has started after 6 months of purchasing the design package, an invoice will be sent to you for the difference before we begin your project.

I cannot wait to work with you and welcome you to Studio Four!

Ali Kester